Privacy Policy

Who we are

SecureGap is a product of SecureGap Technologies OPC Pvt Ltd, incorporated in India. We build AI-powered security assessment tools for IT managers, security leads, and founders at mid-market organizations.

Our registered address is Delhi, India. You can reach us at hello@securegap.io.

What we collect

We collect only what we need to provide the service:

• Account information: name, work email, company name, team size.
• Assessment data: your responses to security assessment questions, which are used solely to generate your gap analysis and recommendations.
• Usage data: pages visited, features used, session duration — collected via anonymized analytics.
• Payment information: processed entirely by our payment provider. We never store card details.

We do not collect sensitive personal data beyond what you explicitly provide.

How we use it

Your data is used to:

• Deliver and improve the SecureGap product.
• Generate your security assessments, gap findings, and recommendations.
• Send transactional emails (account activity, assessment completion).
• Respond to support requests.

We do not use your data to train AI models without your explicit consent.

What we don't do

We do not:

• Sell your data to third parties — ever.
• Share your assessment data with vendors, partners, or advertisers.
• Use your security posture data for any purpose other than generating your own results.
• Send marketing emails without opt-in.

Data storage & security

Your data is stored on servers located in India and/or the European Union. We use encryption in transit (TLS) and at rest. Access to production data is restricted to a small number of authorized personnel.

Assessment data is logically isolated per organization — no cross-tenant data access is possible.

Your rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Export your assessment data at any time.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, email hello@securegap.io. We will respond within 30 days.

Cookies

We use a minimal set of cookies:

• Session cookies: required for login and authentication.
• Analytics cookies: anonymized, used to understand how the product is used. You can opt out via your browser settings.

We do not use advertising or tracking cookies.

Changes to this policy

If we make material changes to this policy, we will notify you by email and update the “last updated” date at the top of this page.

Continued use of SecureGap after changes constitutes acceptance of the updated policy.

Contact

For any privacy-related questions or requests:

Email: hello@securegap.io
SecureGap Technologies OPC Pvt Ltd · Delhi, India