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No marketing copy disguised as answers. If you have a question that isn't here, email us at hello@securegap.io.

The Product6 questions
SecureGap is an AI-powered security decision engine. You answer questions about your environment, and SecureGap maps your gaps across 8 security layers, scores your risk exposure, and generates a prioritized remediation roadmap. The goal is clarity — so you always know where you stand and can defend every decision.
IT managers, security leads, CISOs, and founders at mid-market organizations — typically 50 to 500 people. If you're responsible for security decisions and need a structured way to understand your posture, SecureGap is for you.
No. SecureGap is a decision engine. It helps you understand your security posture and prioritize what to fix — not tick boxes for an audit. The underlying assessment logic is informed by security best practices, but the output is always about clarity and action, not certification.
Security Layer Assessment maps your posture across all 8 security layers — identity, endpoint, network, application, data, cloud, detection, and governance. Vendor Evaluation helps you assess a specific security product against your environment so you can make a structured buy or no-buy decision.
Quick Scan is a no-login, 5-minute assessment that gives you a partial view of your posture — 2 of 8 layers visible. It's a way to see if SecureGap is worth your time before committing to a trial.
Perimeter & Network · Identity & Access · Endpoint Protection · Application Security · Data Security · Cloud & Infrastructure · Detection & Response · Governance & Human Risk. SecureGap assesses your posture across all 8 simultaneously.
Assessments5 questions
It depends on your environment and how much detail you provide. Most users complete a Security Layer Assessment in one focused session. Vendor Evaluations are typically shorter since they're scoped to one product.
No. SecureGap generates questions based on your context — not a generic expert-level checklist. You answer based on what you know about your environment. The AI handles the analysis.
Yes. Your assessment progress is saved automatically. You can stop and resume at any time.
Each Security Layer Assessment or Vendor Evaluation run counts as one assessment. Quick Scans do not count toward your limit.
No. Assessment limits reset at the start of each billing month.
Results & Output4 questions
A risk map showing your posture across all 8 layers color-coded by severity, a prioritized list of gap findings with recommendations, and a 3-phase remediation roadmap auto-generated from your scores.
The findings are generated from your responses and cross-referenced across security layers. The quality of output depends on the quality and completeness of your answers. We recommend reviewing findings with your team before acting on them.
Yes. You can export your risk map, findings, and roadmap at any time from your dashboard.
Available on Advanced plans — remediation tracking lets you assign specific findings to team members, set deadlines, and track fix status per initiative directly inside SecureGap. No need to manage it in a separate tool.
Plans & Billing6 questions
Yes. Both Standard and Advanced plans come with a 14-day free trial. No credit card required to start.
Your subscription starts automatically. You'll receive a reminder 3 days before the trial ends. Cancel before that and you won't be charged.
Yes. Upgrade or downgrade at any time. Changes take effect at the start of your next billing period.
Yes. Annual billing saves you 25% compared to monthly across both Standard and Advanced plans.
The MSSP plan is for managed security service providers and consulting firms managing security for multiple clients. It includes multi-tenant client management, white-label reports, and a dedicated account manager. Contact us to discuss pricing.
We don't offer refunds for partial billing periods except where required by applicable law. If you have an issue, email hello@securegap.io and we'll sort it out.
Data & Security4 questions
Only your team. Your assessment data is logically isolated per organization — no cross-tenant access is possible. We do not share your data with third parties.
No. We do not use your assessment data to train AI models without your explicit consent.
Data is stored on servers in India and/or the European Union. All data is encrypted in transit and at rest.
Your data is retained for 30 days after cancellation and then permanently deleted. You can request earlier deletion by emailing hello@securegap.io.
Support3 questions
Email hello@securegap.io. Standard plan users get email support. Advanced plan users get priority email support plus an onboarding call. Every message is read by a real person.
Advanced plan users get a dedicated onboarding call to walk through setup, run their first assessment, and understand their results.
Email us at hello@securegap.io. We respond within 1 business day.
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